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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rob Agnew

February 2, 2024

5  out of  5 rating by Rob Agnew
"I had a great experience here. It is nice to know there is still a local person to talk to. I also recieved a much better rate than my previous insurer. I would absolutely suggest Char and her team if you are looking for a better insurance company."
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Kevin Freyder

May 27, 2023

5  out of  5 rating by Kevin Freyder
"I've been with Char and Brad for 20 years. These are, quite simply, the two best insurance agents that money can buy."
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May 25, 2023

5  out of  5 rating by stansharrow
"I am a new customer of Char & team but from the day I met Lauren I felt very comfortable about working with Char & State Farm. The storm in April required we submit a claim. Working with Lauren and State Farm was very easy. Everyone was professional and the claim was paid quickly and with no haggling. Great team to work with!"
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Andrea Jade

May 23, 2023

1  out of  5 rating by Andrea Jade
"Charlene Bozovich and her office this past month told my seventy year old mother they weren't going to cover one of the two homes she had insured with them and a 30plus year customer. Because she had a valid claim they had to pay out on they then discontinued her service for just the one home with the claim. They still wanted her big expensive home and cars.....just not the house they had to spend money on. Did I mention she has been with them for 30 years My mom left all together and they can insure nothing. Not good people. Do you think they sound like they are there to help? How will they treat your mother or child?"
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Tom Sabatula

November 28, 2022

5  out of  5 rating by Tom Sabatula
"Great agent her husband Brad is also a great guy"
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Daniel Petrovich

April 24, 2021

5  out of  5 rating by Daniel Petrovich
"I had a very hard problem to solve and even though Char is not my agent( Out of the office on a claim) the problem was solved. This proves to me that State Farm is a company that is truly committed to their clients, not just paper shufflers. Char went out of her way and saw the problem through to a satisfactory conclusion, even though she had a whole desk full.of work to do. This company is a big family, and their different.offices work as one when problems arise. They, thankfully included me to me in that family today. I had my car in the shop. I had patiently waited two long weeks for my mechanic to fit me in for a huge pile of work on my car. Starter, brakes and rotors all around, valve cover gasket, and electrical work took almost two days. At the end, I needed an inspection sticker. For that I had to have my valid registration card and my insurance card. They weren't where they were supposed to be, in the glove box. I called my insurance company. But but not my regular office, another one a few miles away. They connected me with their records department, and gave me their fax number. They also, through Char, faxed a copy of my current insurance coverage card. They also said they would send copies of the insurance card to me, also, because I didn't have a copy handy, or readily available. All this saved me countless hours of work and travel to get that problem solved, and they helped immeasurably. Previously, I was considering moving my coverage to another company, as I thought their rates were too high for me, living on less than $10,000.00 a year, and how little I drive( 6-7 miles a week). Now, I have reassessed my thinking, I am now a die hard State Farm ambassador because of the fantastic service they provided me."
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Chris Snyder

March 20, 2021

5  out of  5 rating by Chris Snyder
"Char and her office has been our agent for 20 years. They have always taken the time to answer any questions we have in a thorough and professional manner. They also go out of their way to make sure we get our discounts and we’re a huge help when our son started driving."
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Brandon T

August 6, 2020

5  out of  5 rating by Brandon T
"Always friendly and willing to help with any questions."
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David Parker

May 23, 2019

5  out of  5 rating by David Parker
"My wife and I have been with Charlene Bozovich as our State Farm agent for more than a few decades. She is the kind of person that, though very professional and accomplished in her work, simply cares about people. It is for that fact that I count her not only an able insurance agent, but a trusted friend as well."
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Kristy Puchi

January 30, 2019

5  out of  5 rating by Kristy Puchi
"I get my car Insurance here and I've had papers notarized here. All employees are so friendly and everything I needed got done very quickly."
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RPW74 Yahoo

September 21, 2018

5  out of  5 rating by RPW74 Yahoo
"I have been there several times to have some documents notarized. They are very professional and friendly and get it done quickly at a fair price."