State Farm® Insurance Agent Char Bozovich

"I had a very hard problem to solve and even though Char is not my agent( Out of the office on a claim) the problem was solved. This proves to me that State Farm is a company that is truly committed to their clients, not just paper shufflers. Char went out of her way and saw the problem through to a satisfactory conclusion, even though she had a whole desk full.of work to do. This company is a big family, and their different.offices work as one when problems arise. They, thankfully included me to me in that family today. I had my car in the shop. I had patiently waited two long weeks for my mechanic to fit me in for a huge pile of work on my car. Starter, brakes and rotors all around, valve cover gasket, and electrical work took almost two days. At the end, I needed an inspection sticker. For that I had to have my valid registration card and my insurance card. They weren't where they were supposed to be, in the glove box. I called my insurance company. But but not my regular office, another one a few miles away. They connected me with their records department, and gave me their fax number. They also, through Char, faxed a copy of my current insurance coverage card. They also said they would send copies of the insurance card to me, also, because I didn't have a copy handy, or readily available. All this saved me countless hours of work and travel to get that problem solved, and they helped immeasurably. Previously, I was considering moving my coverage to another company, as I thought their rates were too high for me, living on less than $10,000.00 a year, and how little I drive( 6-7 miles a week). Now, I have reassessed my thinking, I am now a die hard State Farm ambassador because of the fantastic service they provided me."

"Char and her office has been our agent for 20 years. They have always taken the time to answer any questions we have in a thorough and professional manner. They also go out of their way to make sure we get our discounts and we’re a huge help when our son started driving."

"My wife and I have been with Charlene Bozovich as our State Farm agent for more than a few decades. She is the kind of person that, though very professional and accomplished in her work, simply cares about people. It is for that fact that I count her not only an able insurance agent, but a trusted friend as well."